Our Face to Face courses can be delivered at any of our venues in West Essex:
| Uttlesford Community Hub 45 Stortford Road Great Dunmow CM6 1DQ |
10-11 Corner House Bush Fair Harlow CM18 6NZ |
| The Loughton Seedbed Centre Langston Road Loughton IG10 3TQ |
1 & 2 Bakehouse Court 19 High Street Saffron Walden CB10 1AT |
For group bookings, we can come to your location or source a venue.
Charges will be added for Instructors’ travel expenses, accommodation and refreshments if outside West Essex, and any venue hire costs incurred.
Our virtual courses are delivered online through Zoom Video conferencing.
Virtual Mental Health First Aid courses are delivered via the MHFA England Online Learning Hub.
The course link will be included in your ticket email. Please ensure that you check your junk/spam mail box, and add the email below to your safe senders list:
To book onto one of our Face to Face or Virtual courses, please buy a ticket from the relevant event page.
To purchase one of our e-Learning courses, head to the Individual e-Learning page. From here you’ll find all of the courses available to buy – click on the image or title to read more about the course.
Once you’ve decided on a course, click the “Take This Course” button. You’ll then be asked to complete the transaction – if you’re not already logged in, you’ll be asked to login or register.
When you’ve completed the payment process, you’ll be able to find the course you’ve purchased on the “My Courses” page.
To enrol on one of our free e-Learning courses, head to the “Individual e-Learning” page. From here you’ll find all of the e-learning courses available – click on the image or title to read more about the course.
Once you’ve decided on a course, click the “Take This Course” button to enrol. If you’re not already logged in, you’ll be asked to login or register.
You can view your enrolled courses on the “My Courses” page.
Yes. Anyone can register and access our e-learning courses, no matter where they are in the world.
Some of the content, however, may be specific to Essex when we are signposting to services etc.
Once you’ve purchased the relevant course, head to the “My Courses” page and click the name of the course to begin.
Our courses are divided into lessons to help break the content up into manageable chunks. Within each lesson you’ll find topics to help break the content down further.
To get started, click on the first lesson and then, once you’ve read the introductory text, click on the first topic. Click the “Mark Complete” button at the bottom of each page to progress through the course.
No. You can take your time and complete courses at different times, if you prefer. As you move through the course the system remembers your progress so you can pick up where you left off.
To continue a course you’ve already started, head to the “My Courses” page and click on the course title.
Please ensure that you have completed the course, and downloaded the relevant certificate, before your access expires.
Absolutely! You can revisit e-Learning courses at any point during your access period.
Your course access will expire after 90 days (free courses) or 1 year (CPD courses) from enrolment.
You have access to course content for 90 days (free courses) or 1 year (CPD courses) from enrolment.
Before your access expires; please ensure that you have completed the course, and downloaded the relevant certificate for your records.
If a course shows less than 100% completion, or “in progress” when you are certain you’ve completed the course, it may be that you did not press the “mark complete” button on a section.
To find the section that is outstanding, go to the course start page and scroll down to see the course contents. Check that each of the lessons have a green tick to the left of the title. If they don’t, click the lesson title and scroll down to mark it as complete.
If all of the lessons have a green tick, click on the pink “expand” button to the right of the lesson title and check all the topics have a green tick to the left of the title. If they don’t, click the topic title and scroll down to mark it as complete.
Continue these steps until all sections have a green tick. If the course still does not show 100% completion, you may need to complete a quiz.
If you have any difficulties completing a course, and require assistance, please email [email protected]
If you’ve got an idea for a course you’d like to see on our website, or want to talk to someone about hosting a course for your organisation, please email [email protected]
In order to comply with our Privacy Policy, your account will be deleted if you do not log in for more than 1 year.
Your account may also be deleted if you do not abide by the Terms and Conditions of this website.
