Mental Health and Customer Support – Half Day


This half-day course aims to:

  • Raise awareness of mental health and how it can vary
  • Explain how mental health problems can impact on us and our customers
  • Understand how best to respond to and support your customers
  • Understand how to care for your own mental health and wellbeing at work
  • Share practical tips for supporting people
  • Provide sources of support and information

Course Plan

Session 1

1.5 Hours
  • Introduction to mental health
  • Stigma
  • Mental health problems
  • Suicide

Session 2

2 Hours
  • Mental health and customers
  • Safeguarding and capacity
  • Supporting someone experiencing a mental health problem
  • Support for you


This half-day course is delivered to groups with up to 16 participants for £350. 

In addition, charges are added for Instructors’ travel expenses, accommodation and refreshments if outside West Essex, and any venue hire costs incurred.

More Information

This course is available face to face, or virtually.

To find out more about this course or to enquire about booking, please complete the form below:

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